Phone: (859) 987-2110
Window Hours: Monday - Friday 8:00 A.M. - 4:30 P.M.
Payment Drop Box: 24 Hour curbside payment drop off box.
Bill Due Dates:
All payments are due by the 15th of the month at the close of business. Penalties will be added to the net balance following the close of business on the 15th. Post marked mail subject to late fee. If the 15th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m.
Termination of Service for Non-Payment:
Payment in full must be received by the 26th at the close of business. Following the close of business, if unpaid, an additional $30 reconnection fee will be applied. Post marked mail subject to additional fee. If the 26th falls on a weekend, payment must be placed in drop box for receipt on Monday before 8:00 a.m. To have services restored the same day the total balance plus $30 reconnection must be received before 4:00 pm. Payments made after 4:00 pm will be restored the next business day.
City Rates
In May 2021 an ordinance was passed to adjust utility rates over a three-year period. Effective July 1, 2023 is the last phase of this adjustment. Customer rates are determined based on customer type (residential or commercial), meter sizes, and location.Beginning with the bill that is due August 15th, 2023 consumers will see the new rates.
Electric Rates
Water Rates
Sewer Rates
